Exercise caution and use your best judgment before ordering during unusually hot or cold weather (below 32 degrees F, or in excess of 95F for shipping purposes), as these extremes may leave your plant vulnerable to damage. The optimal time for planting for most of our material is in mid to late spring, past the danger of hard frost. Please refer to our preferred shipping and planting guide for your area below.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🌿 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🌿 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🌿 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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